Visive Clothing
Last updated: Oct. 31, 2025
The visive mobile message service (the "Service") is operated by Visive Clothing (“visive”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to visive’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of visive through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with visive. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18778496879 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other visive mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18778496879 or email sales@visiveclothing.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
FAQs
What Size Should I buy?
If you’re not quite sure which size is right for you, refer
to our size guides. They're located alongside the available sizes for each of
our products. For any additional questions, CONTACT
US. We will ask your typical size and how you like to wear your tops,
shorts, and pants so we can suggest the best size for you!
What is the shipping policy?
Once your order is placed, you will receive a confirmation
email letting you know that our fulfillment team has received your order. Once
your order is fulfilled, you will receive an email notification with your
tracking information. Shipping fees are non-refundable in the case of returns.
We are very quick on pick packing orders. Daily cut off
times Mon-Fri 2pm for orders to be shipped out same day. We apologize for any
inconvenience and are working hard to get you your clothes as soon as we can.
Thank you so much for your patience and understanding!
Can I cancel my order?
We completely get it; we change our minds too! While we wish
we could, once an order is placed, we are unable to alter or cancel it at this
time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a
preferred style or return for a refund. As a reminder, domestic return shipping
is free.
If you have any additional questions, please let us know by
using our contact form.
What if I want to speak to someone?
We want to speak to you too! CONTACT
US with any questions, concerns, or feedback. We will be sure to get
back to you within 48 hours. However, please note that inquiries sent on
Fridays will receive a reply the following Monday, but possibly sooner.
What's the return policy?
A return must be requested 30 days of the ship date, after
which merchandise must be sent back within 15 days. Merchandise must not be
worn, washed, dyed, or altered. Merchandise must be returned in its original
packaging. Returns must include the packing slip supplied during return process
(packing slip will auto-generate along with the return label). Package should
only include items listed in that particular return packing slip. Merchandise
that appears to be worn and/or washed and not in its original/sellable
condition may result in a delayed refund/exchange, or may not qualify for a
refund or exchange. In these cases, the item(s) will be returned to you.
Certain items are marked as not refundable and are not eligible for returns (i.e.
gift cards, gifts with purchase).
